Company Profile Company ABC is a topical anesthetic family –owned fruits distribution play along, a small middling attempt that provides major supermarkets (NTUC, Cold Storage, Carrefour, etc) with fruits. It specialises in high-end fruits such(prenominal) as berries, stonefruits,etc. It employs more or less 100 staff members with a mixture of local and strange workers. The company operates on a lead and command structure. down the stairs the founder’s leadership, a team of upper charge workers does sales and processes locates. down the stairs them is a group of labour-intensive workers who does packing, collating and address of orders. The standard operating(a) mathematical process is as followed: when an order is made, a purchase order is processed and sent down to the turn down centering for orders to be collated before being delivered. Overall descent After interviewing a sales executive working in the company, we ache cerebrate that the overall problem is the un hold boot of the leaders in the company. As a family-owned company, it does not have a well-developed company structure and hence lacks a clear vision. Furthermore, the leaders do not have to account to outer stakeholders, and as such there is no incentive for them to ill-use out of their relieve zone and improve their existing operating procedures. As a result, team dynamics such as team dominance are compromised.
Symptoms It has been observed that the drivers do not collect the invoices afterward delivery due to the impression that it is not part of their job scope. Some employees have expressed that they ! are working beyond what is required of them. This is due to the unclear exposition of job requirements as portrayed to them by the upper management at the number one of their employment. Consequently, there is no uniform purpose perception of the resembling job. As a result, details capacity be overlooked, cause hiccups in the operations and inefficiency in dowry orders. It has also been...If you take to get a full essay, order it on our website: OrderCustomPaper.com
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